Navy Federal Credit Union
Vienna, VA
$204B
total assets, June 30, 2026
$204B
total assets, June 30, 2026
Navy Federal Credit Union is a federal credit union based in Vienna, VA. As of June 30, 2026 it held $204.4 billion in assets and $173.4 billion in deposits; assets were up 6.6% from a year before. It has 15.5 million members and 386 branches.
Updated Oct 10, 2026 · numbers as of June 30, 2026
Total assets
$204B
+6.6% in a year · +0.4% in a quarter
Deposits
$173B
+7.4% in a year · +0.1% in a quarter
Loans
$146B
+6.2% in a year · +2.1% in a quarter
Profit so far
$1.4B
Jan 1 to Jun 30, 2026 · +52.8% in a year
Net worth ratio
11.65%
+0.17 pts in a year
Return on assets
1.38%
+0.42 pts in a year
Facts
- Type
- Federal credit union
- Head office
- 820 Follin Lane, Vienna, VA, 22180
- Established
- Jul 17, 1947
- Employees
- 25,034
- Members
- 15,517,448
- Branches
- 386 in 33 states
- Id
- cu5536
Quarter by quarter
June 30, 2002 to June 30, 2026
Assets, deposits and loans
Each quarter end, US dollars
Profit by quarter
Net income of each quarter, the last 12
Ratios
Percent. Return on assets is a yearly rate.
Branches
386 offices as of June 30, 2026
Branches by state
| Office | Place |
|---|---|
| Cutler Dawson Headquarter Campus (main office) | Vienna, VA |
| NAF Atsugi Japan | Ayasa-Shi |
| NSA Naples Italy | Caserta |
| NSA Souda Bay Greece | Chania |
| Camp Carroll Korea | Chilgok-Gun |
| Camp Walker Korea | Daegu |
| Camp Lemonnier Djibouti | Djibouti City |
| NS Guantanamo Bay Cuba | Guantanamo Bay |
| MCAS Iwakuni Japan | Iwakuni |
| Misawa AB Japan | Misawa |
| Camp Foster Japan | Okinawa |
| Camp Hansen Japan | Okinawa |
12 of 386 offices. Download the CSV for all of them.
Consumer complaints
Complaints consumers sent about Navy Federal Credit Union, 12 months to Sep 2026
Last 12 months
10,554
-40.5% vs the 12 months before
Closed with relief
34.2%
Money back: 6.2%
Answered on time
100.0%
980 still in progress
Most common product
Bank accounts
33% of its complaints
Complaints per month
Hover a month for the count
By product
12 months to Sep 2026
| Top issues | Complaints | Share | Relief |
|---|---|---|---|
| Managing an account | 2,172 | 20.6% | 33.6% |
| Incorrect information on your report | 1,827 | 17.3% | 26.4% |
| Attempts to collect debt not owed | 781 | 7.4% | 69.7% |
| Improper use of your report | 734 | 7.0% | 26.9% |
| Problem with a company's investigation into an existing problem | 607 | 5.8% | 32.9% |
| Took or threatened to take negative or legal action | 590 | 5.6% | 66.1% |
| Problem with a lender or other company charging your account | 560 | 5.3% | 39.1% |
| Problem with a purchase shown on your statement | 524 | 5.0% | 28.4% |
Counted under Navy Federal Credit Union. Counts depend on company size: large companies get more complaints. The newest month is partial.
Related pages
Questions and answers
How big is Navy Federal Credit Union?
$204.4 billion in total assets and $173.4 billion in deposits as of June 30, 2026, with assets up 6.6% from a year before. Its loans were $146.3 billion.
How many branches does Navy Federal Credit Union have?
386 branches in 33 states as of June 30, 2026.
How many members does Navy Federal Credit Union have?
15.5 million members as of June 30, 2026, up 5.2% from a year before.
Is Navy Federal Credit Union profitable?
Yes: it earned $1.4 billion from January 1 to June 30, 2026 (up 52.8% from the same months a year before). Its return on assets was 1.38% a year; about 1% is typical.
How many consumer complaints does Navy Federal Credit Union get?
10,554 complaints in the 12 months to Sep 2026, down 40.5% from the 12 months before. 34% of closed complaints ended with relief, and 100.0% were answered on time.
Official public data from the reports every insured credit union files each quarter. Profit so far runs from January 1 to the quarter end. Credit union branch lists have no deposits or map positions. New quarters appear about two months after the quarter ends.