Altec Service Body (2009-2011): Latches/locks/linkages
Recall 11V397000 · Aug 3, 2011 · Altec Industries Inc.
4,500
vehicles affected
4,500
vehicles affected
Facts
- Recall number
- 11V397000
- Date
- Aug 3, 2011
- Maker
- Altec Industries Inc.
- Units affected
- 4,500
- Kind
- Vehicles
- Component
- Latches/locks/linkages > Doors > LATCH
- Model years
- 2009-2011
- Started by
- The maker
- Hazard
- Falls
What is wrong
ALTEC IS RECALLING CERTAIN MODEL YEAR 2009-2011 SERVICE UTILITY BODY VEHICLES MANUFACTURED FROM MAY 2009 THROUGH MAY 2011. THE COMPARTMENT LATCH MAY FAIL IN THE SECONDARY (SAFETY CATCH) POSITION.
What can happen
THE COMPARTMENT DOOR ON THE UTILITY SERVICE BODY COULD COME OPEN DURING TRANSIT IF THE PRIMARY LATCHING POSITION IS NOT ENGAGED. A PERSON OR OBJECT COULD THEN FALL FROM THE VEHICLE DURING OPERATION, CAUSING INJURY AND/OR PROPERTY DAMAGE.
The fix
Recall repairs are free of charge.
ALTEC WILL DIRECT THE CUSTOMERS TO INSPECT THE COMPARTMENT DOOR LATCHES AND REPLACE ANY THAT DO NOT HOLD IN THE SECONDARY LATCHING POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2011. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.
Vehicles covered
1 model, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Altec | Service Body | 2009-2011 |
Related pages
Questions and answers
Which vehicles are in recall 11V397000?
1 model: Altec Service Body (2009-2011), about 4,500 vehicles in all.
What is the fix for recall 11V397000?
ALTEC WILL DIRECT THE CUSTOMERS TO INSPECT THE COMPARTMENT DOOR LATCHES AND REPLACE ANY THAT DO NOT HOLD IN THE SECONDARY LATCHING POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2011. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.
What can happen?
THE COMPARTMENT DOOR ON THE UTILITY SERVICE BODY COULD COME OPEN DURING TRANSIT IF THE PRIMARY LATCHING POSITION IS NOT ENGAGED. A PERSON OR OBJECT COULD THEN FALL FROM THE VEHICLE DURING OPERATION, CAUSING INJURY AND/OR PROPERTY DAMAGE.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.