Audi A3 Cabriolet, RS 3; Volkswagen E-GOLF, Golf R (2018): Seats
Recall 18V803000 · Nov 14, 2018 · Volkswagen Group of America, Inc.
169
vehicles affected
169
vehicles affected
Facts
- Recall number
- 18V803000
- Date
- Nov 14, 2018
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 169
- Kind
- Vehicles
- Component
- Seats > Mid/rear assembly
- Model years
- 2018
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.
What can happen
If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Audi | A3 Cabriolet | 2018 |
| Audi | RS 3 | 2018 |
| Volkswagen | E-Golf | 2018 |
| Volkswagen | Golf R | 2018 |
Related pages
Questions and answers
Which vehicles are in recall 18V803000?
4 models: Audi A3 Cabriolet (2018), Audi RS 3 (2018), Volkswagen E-Golf (2018) and 1 more, about 169 vehicles in all.
What is the fix for recall 18V803000?
Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
What can happen?
If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.