Audi A5, A6 Sportback E-TRON, Q4 E-TRON, Q4 Sportback E-TRON and 4 more (2025-2026): Seat belts
Recall 25V638000 · Sep 24, 2025 · Volkswagen Group of America, Inc.
1,042
vehicles affected
1,042
vehicles affected
Facts
- Recall number
- 25V638000
- Date
- Sep 24, 2025
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 1,042
- Kind
- Vehicles
- Component
- Seat belts > Front > Retractor
- Model years
- 2025-2026
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
What can happen
In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T.
Vehicles covered
8 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Audi | A5 | 2025 |
| Audi | A6 Sportback E-Tron | 2025 |
| Audi | Q4 E-Tron | 2026 |
| Audi | Q4 Sportback E-Tron | 2026 |
| Audi | S5 | 2025 |
| Audi | S6 Sportback E-Tron | 2025 |
| Volkswagen | Golf R | 2025 |
| Volkswagen | GTI | 2025 |
Related pages
Questions and answers
Which vehicles are in recall 25V638000?
8 models: Audi A5 (2025), Audi A6 Sportback E-Tron (2025), Audi Q4 E-Tron (2026) and 5 more, about 1,042 vehicles in all.
What is the fix for recall 25V638000?
Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T.
What can happen?
In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.