Autocar Xpert (2012-2015): Structure
Recall 14V397000 · Jul 2, 2014 · Autocar Industries, LLC
287
vehicles affected
287
vehicles affected
Facts
- Recall number
- 14V397000
- Date
- Jul 2, 2014
- Maker
- Autocar Industries, LLC
- Units affected
- 287
- Kind
- Vehicles
- Component
- Structure > Frame and members; Suspension
- Model years
- 2012-2015
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2015 Xpert trucks manufactured November 30, 2011, to November 5, 2014 and having a 164-inch wheelbase and a sweeper body which is mounted with a gap between the cab and the body (where optional equipment could be installed). When being driven at speeds above 25mph, the affected vehicles may have an unexpected bounce.
What can happen
The unexpected bounce may cause the operator to lose control of the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
The remedy for this recall is still under development. An interim notice was mailed to owners in August 2014. The recall began on November 20, 2014. Owners may contact Autocar customer service at 1-765-489-5499. Autocar's number for this recall is M-1408.
Vehicles covered
1 model, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 14V397000?
1 model: Autocar Xpert (2012-2015), about 287 vehicles in all.
What is the fix for recall 14V397000?
The remedy for this recall is still under development. An interim notice was mailed to owners in August 2014. The recall began on November 20, 2014. Owners may contact Autocar customer service at 1-765-489-5499. Autocar's number for this recall is M-1408.
What can happen?
The unexpected bounce may cause the operator to lose control of the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.