Braun RAM Promaster; RAM Promaster (2022-2025): Back over prevention
Recall 25V330000 · May 21, 2025 · Chrysler (FCA US, LLC)
235,640
vehicles affected
235,640
vehicles affected
Facts
- Recall number
- 25V330000
- Date
- May 21, 2025
- Maker
- Chrysler (FCA US, LLC)
- Units affected
- 235,640
- Kind
- Vehicles
- Component
- Back over prevention > Sensing system > Camera
- Model years
- 2022-2025
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What can happen
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Vehicles covered
2 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Braun | Ram Promaster | 2023 |
| Ram | Promaster | 2022, 2024-2025 |
Related pages
Questions and answers
Which vehicles are in recall 25V330000?
2 models: Braun Ram Promaster (2023), Ram Promaster (2022, 2024-2025), about 235,640 vehicles in all.
What is the fix for recall 25V330000?
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
What can happen?
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.