Buick Lacrosse, Regal; Chevrolet Malibu (2010-2013): Suspension
Recall 20V764000 · Dec 21, 2020 · General Motors, LLC
220,006
vehicles affected
220,006
vehicles affected
Facts
- Recall number
- 20V764000
- Date
- Dec 21, 2020
- Maker
- General Motors, LLC
- Units affected
- 220,006
- Kind
- Vehicles
- Component
- Suspension > Rear
- Model years
- 2010-2013
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
What can happen
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Vehicles covered
3 models, 7 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V764000?
3 models: Buick Lacrosse (2010-2013), Buick Regal (2012-2013), Chevrolet Malibu (2013), about 220,006 vehicles in all.
What is the fix for recall 20V764000?
GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick.
What can happen?
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.