Chevrolet 4500HD, 4500XD, 5500HD, 5500XD and 8 more (2015-2021): Suspension
Recall 21V194000 · Mar 19, 2021 · Isuzu Technical Center of America, Inc.
258
vehicles affected
258
vehicles affected
Facts
- Recall number
- 21V194000
- Date
- Mar 19, 2021
- Maker
- Isuzu Technical Center of America, Inc.
- Units affected
- 258
- Kind
- Vehicles
- Component
- Suspension > Rear > Springs > Leaf spring assembly > U-bolt, leaf spring to axle
- Model years
- 2015-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
What can happen
The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
Vehicles covered
12 models, 44 model years in all
| Make | Model | Model years |
|---|---|---|
| Chevrolet | 4500HD | 2017-2020 |
| Chevrolet | 4500XD | 2017-2020 |
| Chevrolet | 5500HD | 2017-2020 |
| Chevrolet | 5500XD | 2020 |
| International Motors | Chevy 4500HD | 2019-2020 |
| International Motors | Chevy 5500HD | 2019-2020 |
| Isuzu | NPR | 2015-2017 |
| Isuzu | NPR HD | 2016-2020 |
| Isuzu | NPR XD | 2016-2020 |
| Isuzu | NQR | 2016-2020 |
| Isuzu | NRR | 2016-2021 |
| Isuzu | Reach | 2015-2017 |
Related pages
Questions and answers
Which vehicles are in recall 21V194000?
12 models: Chevrolet 4500HD (2017-2020), Chevrolet 4500XD (2017-2020), Chevrolet 5500HD (2017-2020) and 9 more, about 258 vehicles in all.
What is the fix for recall 21V194000?
Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
What can happen?
The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.