Chevrolet 6500XD; Isuzu FTR (2018-2021): Electrical system
Recall 20V554000 · Sep 11, 2020 · Isuzu Technical Center of America, Inc.
4,352
vehicles affected
4,352
vehicles affected
Facts
- Recall number
- 20V554000
- Date
- Sep 11, 2020
- Maker
- Isuzu Technical Center of America, Inc.
- Units affected
- 4,352
- Kind
- Vehicles
- Component
- Electrical system > Starter assembly
- Model years
- 2018-2021
- Started by
- The maker
- Hazard
- Fire
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
What can happen
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
The fix
Recall repairs are free of charge.
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
Vehicles covered
2 models, 8 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V554000?
2 models: Chevrolet 6500XD (2018-2021), Isuzu FTR (2018-2021), about 4,352 vehicles in all.
What is the fix for recall 20V554000?
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact.
What can happen?
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.