Chevrolet Equinox, Express; GMC Savana (2022-2023): Power train
Recall 24V839000 · Nov 7, 2024 · General Motors, LLC
77,824
vehicles affected
77,824
vehicles affected
Facts
- Recall number
- 24V839000
- Date
- Nov 7, 2024
- Maker
- General Motors, LLC
- Units affected
- 77,824
- Kind
- Vehicles
- Component
- Power train > Automatic transmission > Control module > Software
- Model years
- 2022-2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
What can happen
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Vehicles covered
3 models, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 24V839000?
3 models: Chevrolet Equinox (2022), Chevrolet Express (2023), GMC Savana (2022-2023), about 77,824 vehicles in all.
What is the fix for recall 24V839000?
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this.
What can happen?
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.