Chevrolet Silverado, Suburban, Tahoe; GMC Sierra and 1 more (2014-2015): Power train
Recall 14V374000 · Jun 27, 2014 · General Motors LLC
392,459
vehicles affected
392,459
vehicles affected
Facts
- Recall number
- 14V374000
- Date
- Jun 27, 2014
- Maker
- General Motors LLC
- Units affected
- 392,459
- Kind
- Vehicles
- Component
- Power train > Transfer case (4-wheel drive)
- Model years
- 2014-2015
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
What can happen
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
Vehicles covered
5 models, 7 model years in all
Related pages
Questions and answers
Which vehicles are in recall 14V374000?
5 models: Chevrolet Silverado (2014-2015), Chevrolet Suburban (2015), Chevrolet Tahoe (2015) and 2 more, about 392,459 vehicles in all.
What is the fix for recall 14V374000?
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
What can happen?
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.