Chrysler Town AND Country; Dodge Grand Caravan, Nitro (2007-2011): Air bags
Recall 20V396000 · Jul 7, 2020 · Chrysler (FCA US LLC)
925,239
vehicles affected
925,239
vehicles affected
Facts
- Recall number
- 20V396000
- Date
- Jul 7, 2020
- Maker
- Chrysler (FCA US LLC)
- Units affected
- 925,239
- Kind
- Vehicles
- Component
- Air bags > Frontal > Driver side > Inflator module; Steering > Steering wheel/handle bar
- Model years
- 2007-2011
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
What can happen
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
The fix
Recall repairs are free of charge.
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Vehicles covered
3 models, 11 model years in all
| Make | Model | Model years |
|---|---|---|
| Chrysler | Town And Country | 2008-2010 |
| Dodge | Grand Caravan | 2008-2010 |
| Dodge | Nitro | 2007-2011 |
Related pages
Questions and answers
Which vehicles are in recall 20V396000?
3 models: Chrysler Town And Country (2008-2010), Dodge Grand Caravan (2008-2010), Dodge Nitro (2007-2011), about 925,239 vehicles in all.
What is the fix for recall 20V396000?
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
What can happen?
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.