Coachmen Aurora, Encounter, Mirada, Prism and 12 more (2007-2015): Equipment
Recall 15V798000 · Nov 25, 2015 · Forest River, Inc.
9,687
vehicles affected
9,687
vehicles affected
Facts
- Recall number
- 15V798000
- Date
- Nov 25, 2015
- Maker
- Forest River, Inc.
- Units affected
- 9,687
- Kind
- Vehicles
- Component
- Equipment > Recreational vehicle/trailer
- Model years
- 2007-2015
- Started by
- The safety regulator
- Hazard
- Injury
What is wrong
Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
What can happen
Unstable entry and exit steps increase the risk of injury.
The fix
Recall repairs are free of charge.
Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
Vehicles covered
16 models, 68 model years in all
| Make | Model | Model years |
|---|---|---|
| Coachmen | Aurora | 2009 |
| Coachmen | Encounter | 2010-2014 |
| Coachmen | Mirada | 2009-2014 |
| Coachmen | Prism | 2009-2014 |
| Coachmen | Pursuit | 2009-2014 |
| Forest River | Aviator | 2012-2015 |
| Forest River | Cross Country | 2008-2014 |
| Forest River | Encore | 2009 |
| Forest River | FR3 | 2014 |
| Forest River | Georgetown | 2007-2014 |
| Forest River | Legend | 2007-2009 |
| Forest River | Pathfinder | 2009-2014 |
| Forest River | Ridgeview | 2008-2012 |
| Forest River | Solera | 2009-2014 |
| Georgie Boy | Cruise Master | 2008-2009 |
| Sportscoach | Elite | 2009 |
Related pages
Questions and answers
Which vehicles are in recall 15V798000?
16 models: Coachmen Aurora (2009), Coachmen Encounter (2010-2014), Coachmen Mirada (2009-2014) and 13 more, about 9,687 vehicles in all.
What is the fix for recall 15V798000?
Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600.
What can happen?
Unstable entry and exit steps increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.