Coachmen Galleria, Prism; Dynamax Isata; Forest River Battisti and 2 more (2020-2021): Equipment
Recall 20V358000 · Jun 16, 2020 · Forest River, Inc.
392
vehicles affected
392
vehicles affected
Facts
- Recall number
- 20V358000
- Date
- Jun 16, 2020
- Maker
- Forest River, Inc.
- Units affected
- 392
- Kind
- Vehicles
- Component
- Equipment > Other > Owners/service/other manual
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.
What can happen
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.
Vehicles covered
6 models, 12 model years in all
| Make | Model | Model years |
|---|---|---|
| Coachmen | Galleria | 2020-2021 |
| Coachmen | Prism | 2020-2021 |
| Dynamax | Isata | 2020-2021 |
| Forest River | Battisti | 2020-2021 |
| Forest River | Forester | 2020-2021 |
| Forest River | Sunseeker | 2020-2021 |
Related pages
Questions and answers
Which vehicles are in recall 20V358000?
6 models: Coachmen Galleria (2020-2021), Coachmen Prism (2020-2021), Dynamax Isata (2020-2021) and 3 more, about 392 vehicles in all.
What is the fix for recall 20V358000?
Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with.
What can happen?
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.