Damon Astoria Pacific, Essence, Tuscany; Four Winds Mandalay and 4 more (2004-2011): Equipment
Recall 10V563000 · Nov 16, 2010 · Thor Motor Coach
3,488
vehicles affected
3,488
vehicles affected
Facts
- Recall number
- 10V563000
- Date
- Nov 16, 2010
- Maker
- Thor Motor Coach
- Units affected
- 3,488
- Kind
- Vehicles
- Component
- Equipment > Recreational vehicle/trailer
- Model years
- 2004-2011
- Started by
- The maker
- Hazard
- Fire
What is wrong
TMC IS RECALLING CERTAIN MODEL YEAR 2004-2011 DAMON AND FOUR WINDS RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
What can happen
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK, MAY NOT SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The fix
Recall repairs are free of charge.
TMC IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL NFORMATION. THE RECALL BEGAN ON JANUARY 12, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR THOR MOTOR COACH AT 1-877-855-2867.
Vehicles covered
8 models, 29 model years in all
| Make | Model | Model years |
|---|---|---|
| Damon | Astoria Pacific | 2005-2009 |
| Damon | Essence | 2008 |
| Damon | Tuscany | 2005-2009 |
| Four Winds | Mandalay | 2004-2009 |
| Four Winds | Presidio | 2004-2008 |
| Four Winds | Serrano | 2009-2011 |
| Four Winds | Valencia | 2006-2007 |
| Four Winds | Windsport | 2006-2007 |
Related pages
Questions and answers
Which vehicles are in recall 10V563000?
8 models: Damon Astoria Pacific (2005-2009), Damon Essence (2008), Damon Tuscany (2005-2009) and 5 more, about 3,488 vehicles in all.
What is the fix for recall 10V563000?
TMC IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL NFORMATION. THE RECALL BEGAN ON JANUARY 12, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR.
What can happen?
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK, MAY NOT SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.