Dodge Journey; RAM Promaster (2019-2021): Back over prevention
Recall 25V552000 · Aug 26, 2025 · Chrysler (FCA US, LLC)
219,577
vehicles affected
219,577
vehicles affected
Facts
- Recall number
- 25V552000
- Date
- Aug 26, 2025
- Maker
- Chrysler (FCA US, LLC)
- Units affected
- 219,577
- Kind
- Vehicles
- Component
- Back over prevention > Sensing system > Camera
- Model years
- 2019-2021
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What can happen
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Vehicles covered
2 models, 5 model years in all
Related pages
Questions and answers
Which vehicles are in recall 25V552000?
2 models: Dodge Journey (2019-2020), Ram Promaster (2019-2021), about 219,577 vehicles in all.
What is the fix for recall 25V552000?
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403.
What can happen?
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.