Dodge RAM 3500, RAM 4500, RAM 5500; RAM 3500 and 2 more (2012-2021): Wheels
Recall 21V398000 · May 27, 2021 · Chrysler (FCA US, LLC)
447,985
vehicles affected
447,985
vehicles affected
Facts
- Recall number
- 21V398000
- Date
- May 27, 2021
- Maker
- Chrysler (FCA US, LLC)
- Units affected
- 447,985
- Kind
- Vehicles
- Component
- Wheels > Lugs/nuts/bolts/studs
- Model years
- 2012-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
What can happen
Wheel separation can cause a vehicle crash.
The fix
Recall repairs are free of charge.
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Vehicles covered
6 models, 30 model years in all
Related pages
Questions and answers
Which vehicles are in recall 21V398000?
6 models: Dodge Ram 3500 (2012), Dodge Ram 4500 (2012), Dodge Ram 5500 (2012) and 3 more, about 447,985 vehicles in all.
What is the fix for recall 21V398000?
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on.
What can happen?
Wheel separation can cause a vehicle crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.