E-ONE Commercial, Cyclone II, Cyclone N, Quest II and 2 more (2019-2021): Electrical system
Recall 20V752000 · Dec 4, 2020 · E-One Incorporated
195
vehicles affected
195
vehicles affected
Facts
- Recall number
- 20V752000
- Date
- Dec 4, 2020
- Maker
- E-One Incorporated
- Units affected
- 195
- Kind
- Vehicles
- Component
- Electrical system > Instrument cluster/panel
- Model years
- 2019-2021
- Started by
- The maker
- Hazard
- Injury
What is wrong
E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.
What can happen
A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
The fix
Recall repairs are free of charge.
E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.
Vehicles covered
6 models, 8 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V752000?
6 models: E-One Commercial (2020-2021), E-One Cyclone II (2019-2020), E-One Cyclone N (2020) and 3 more, about 195 vehicles in all.
What is the fix for recall 20V752000?
E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.
What can happen?
A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.