E-ONE Cyclone II, Quest, Typhoon (2008-2011): Electronic stability control (esc)
Recall 11V564000 · Dec 1, 2011 · E-One, Inc.
220
vehicles affected
220
vehicles affected
Facts
- Recall number
- 11V564000
- Date
- Dec 1, 2011
- Maker
- E-One, Inc.
- Units affected
- 220
- Kind
- Vehicles
- Component
- Electronic stability control (esc)
- Model years
- 2008-2011
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
E-ONE IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 CYCLONE II, TYPHOON, AND QUEST VEHICLES MANUFACTURED FROM MAY 1, 2008, THROUGH NOVEMBER 28, 2011, AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
What can happen
IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
The fix
Recall repairs are free of charge.
E-ONE WILL NOTIFY OWNERS AND IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT E-ONE CUSTOMER SERVICE AT 1-800-627-5050 OR MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.
Vehicles covered
3 models, 12 model years in all
Related pages
Questions and answers
Which vehicles are in recall 11V564000?
3 models: E-One Cyclone II (2008-2011), E-One Quest (2008-2011), E-One Typhoon (2008-2011), about 220 vehicles in all.
What is the fix for recall 11V564000?
E-ONE WILL NOTIFY OWNERS AND IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT E-ONE CUSTOMER SERVICE AT 1-800-627-5050 OR MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.
What can happen?
IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.