E-ONE Cyclone II, Quest II (2015): Steering
Recall 17V540000 · Aug 31, 2017 · E-One Incorporated
5
vehicles affected
5
vehicles affected
Facts
- Recall number
- 17V540000
- Date
- Aug 31, 2017
- Maker
- E-One Incorporated
- Units affected
- 5
- Kind
- Vehicles
- Component
- Steering > Linkages > Tie rod assembly; Steering
- Model years
- 2015
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
E-One Incorporated (E-One) is recalling certain 2015 Cyclone II and Quest II emergency vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
What can happen
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
The fix
Recall repairs are free of charge.
E-One will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| E-One | Cyclone II | 2015 |
| E-One | Quest II | 2015 |
Related pages
Questions and answers
Which vehicles are in recall 17V540000?
2 models: E-One Cyclone II (2015), E-One Quest II (2015), about 5 vehicles in all.
What is the fix for recall 17V540000?
E-One will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 5, 2017.
What can happen?
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.