Entegra Anthem, Embark, Reatta, Reatta XL and 2 more (2020-2022): Suspension
Recall 21V886000 · Nov 16, 2021 · Jayco, Inc.
625
vehicles affected
625
vehicles affected
Facts
- Recall number
- 21V886000
- Date
- Nov 16, 2021
- Maker
- Jayco, Inc.
- Units affected
- 625
- Kind
- Vehicles
- Component
- Suspension > Rear
- Model years
- 2020-2022
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
What can happen
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Vehicles covered
6 models, 15 model years in all
Related pages
Questions and answers
Which vehicles are in recall 21V886000?
6 models: Entegra Anthem (2020-2022), Entegra Embark (2022), Entegra Reatta (2020-2022) and 3 more, about 625 vehicles in all.
What is the fix for recall 21V886000?
Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
What can happen?
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.