Entegra Emblem, Vision, Vision XL; Jayco Alante and 2 more (2023-2024): Electrical system
Recall 23V771000 · Nov 16, 2023 · Jayco, Inc.
134
vehicles affected
134
vehicles affected
Facts
- Recall number
- 23V771000
- Date
- Nov 16, 2023
- Maker
- Jayco, Inc.
- Units affected
- 134
- Kind
- Vehicles
- Component
- Electrical system > Instrument cluster/panel
- Model years
- 2023-2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
What can happen
An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Vehicles covered
6 models, 12 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V771000?
6 models: Entegra Emblem (2023-2024), Entegra Vision (2023-2024), Entegra Vision XL (2023-2024) and 3 more, about 134 vehicles in all.
What is the fix for recall 23V771000?
Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
What can happen?
An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.