Entegra Qwest; Jayco Melbourne, Melbourne Prestige (2019-2021): Equipment
Recall 20V327000 · Jun 5, 2020 · Jayco, Inc.
666
vehicles affected
666
vehicles affected
Facts
- Recall number
- 20V327000
- Date
- Jun 5, 2020
- Maker
- Jayco, Inc.
- Units affected
- 666
- Kind
- Vehicles
- Component
- Equipment > Other > Owners/service/other manual
- Model years
- 2019-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
What can happen
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
Vehicles covered
3 models, 8 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V327000?
3 models: Entegra Qwest (2019-2020), Jayco Melbourne (2019-2021), Jayco Melbourne Prestige (2019-2021), about 666 vehicles in all.
What is the fix for recall 20V327000?
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The.
What can happen?
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.