Entegra Qwest; Jayco Melbourne, Melbourne Prestige (2019-2021): Structure
Recall 20V388000 · Jul 2, 2020 · Jayco, Inc.
666
vehicles affected
666
vehicles affected
Facts
- Recall number
- 20V388000
- Date
- Jul 2, 2020
- Maker
- Jayco, Inc.
- Units affected
- 666
- Kind
- Vehicles
- Component
- Structure > Frame and members > Underbody shields; Service brakes, air > Supply > Hoses, lines/piping, and fittings
- Model years
- 2019-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
What can happen
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Vehicles covered
3 models, 9 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V388000?
3 models: Entegra Qwest (2019-2021), Jayco Melbourne (2019-2021), Jayco Melbourne Prestige (2019-2021), about 666 vehicles in all.
What is the fix for recall 20V388000?
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
What can happen?
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.