Entegra Qwest; Jayco Melbourne, Melbourne Prestige (2020-2021): Seats
Recall 20V468000 · Aug 10, 2020 · Jayco, Inc.
545
vehicles affected
545
vehicles affected
Facts
- Recall number
- 20V468000
- Date
- Aug 10, 2020
- Maker
- Jayco, Inc.
- Units affected
- 545
- Kind
- Vehicles
- Component
- Seats; Air bags; Electrical system > Wiring
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
What can happen
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
The fix
Recall repairs are free of charge.
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Vehicles covered
3 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V468000?
3 models: Entegra Qwest (2020-2021), Jayco Melbourne (2020-2021), Jayco Melbourne Prestige (2020-2021), about 545 vehicles in all.
What is the fix for recall 20V468000?
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
What can happen?
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.