Ford C-MAX, Escape, Fiesta, Focus and 5 more (2011-2016): Latches/locks/linkages
Recall 20V331000 · Jun 8, 2020 · Ford Motor Company
2,147,323
vehicles affected
2,147,323
vehicles affected
Facts
- Recall number
- 20V331000
- Date
- Jun 8, 2020
- Maker
- Ford Motor Company
- Units affected
- 2,147,323
- Kind
- Vehicles
- Component
- Latches/locks/linkages > Doors > LATCH
- Model years
- 2011-2016
- Started by
- The safety regulator
- Hazard
- Injury
What is wrong
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
What can happen
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The fix
Recall repairs are free of charge.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Vehicles covered
9 models, 23 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V331000?
9 models: Ford C-Max (2013-2015), Ford Escape (2013-2015), Ford Fiesta (2011-2014) and 6 more, about 2.15 million vehicles in all.
What is the fix for recall 20V331000?
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the.
What can happen?
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.