Ford E-250 (2008-2014): Equipment adaptive/mobility
Recall 19V125000 · Feb 26, 2019 · New England Wheels
3
vehicles affected
3
vehicles affected
Facts
- Recall number
- 19V125000
- Date
- Feb 26, 2019
- Maker
- New England Wheels
- Units affected
- 3
- Kind
- Vehicles
- Component
- Equipment adaptive/mobility
- Model years
- 2008-2014
- Started by
- The maker
- Hazard
- Injury
What is wrong
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
What can happen
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
The fix
Recall repairs are free of charge.
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
Vehicles covered
1 model, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 19V125000?
1 model: Ford E-250 (2008, 2013-2014), about 3 vehicles in all.
What is the fix for recall 19V125000?
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
What can happen?
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.