Ford Edge, Explorer, Taurus (2014-2016): Power train
Recall 20V692000 · Nov 10, 2020 · Ford Motor Company
15,587
vehicles affected
15,587
vehicles affected
Facts
- Recall number
- 20V692000
- Date
- Nov 10, 2020
- Maker
- Ford Motor Company
- Units affected
- 15,587
- Kind
- Vehicles
- Component
- Power train > Axle assembly > Axle shaft
- Model years
- 2014-2016
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
What can happen
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
The fix
Recall repairs are free of charge.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Vehicles covered
3 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V692000?
3 models: Ford Edge (2014), Ford Explorer (2014-2016), Ford Taurus (2014-2015), about 15,587 vehicles in all.
What is the fix for recall 20V692000?
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021.
What can happen?
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.