Ford Escape; Mercury Mariner (2008-2011): Steering
Recall 14V284000 · May 29, 2014 · Ford Motor Company
740,878
vehicles affected
740,878
vehicles affected
Facts
- Recall number
- 14V284000
- Date
- May 29, 2014
- Maker
- Ford Motor Company
- Units affected
- 740,878
- Kind
- Vehicles
- Component
- Steering > Electric power assist system
- Model years
- 2008-2011
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
What can happen
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Vehicles covered
2 models, 8 model years in all
Related pages
Questions and answers
Which vehicles are in recall 14V284000?
2 models: Ford Escape (2008-2011), Mercury Mariner (2008-2011), about 740,878 vehicles in all.
What is the fix for recall 14V284000?
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the.
What can happen?
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.