Ford Expedition; Lincoln Navigator (2012): Seats
Recall 12V034000 · Feb 2, 2012 · Ford Motor Company
569
vehicles affected
569
vehicles affected
Facts
- Recall number
- 12V034000
- Date
- Feb 2, 2012
- Maker
- Ford Motor Company
- Units affected
- 569
- Kind
- Vehicles
- Component
- Seats > Mid/rear assembly
- Model years
- 2012
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.
What can happen
IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
The fix
Recall repairs are free of charge.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Ford | Expedition | 2012 |
| Lincoln | Navigator | 2012 |
Related pages
Questions and answers
Which vehicles are in recall 12V034000?
2 models: Ford Expedition (2012), Lincoln Navigator (2012), about 569 vehicles in all.
What is the fix for recall 12V034000?
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
What can happen?
IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.