Ford Explorer (2020): Back over prevention
Recall 24V188000 · Mar 8, 2024 · Ford Motor Company
1,988
vehicles affected
1,988
vehicles affected
Facts
- Recall number
- 24V188000
- Date
- Mar 8, 2024
- Maker
- Ford Motor Company
- Units affected
- 1,988
- Kind
- Vehicles
- Component
- Back over prevention > Sensing system > Camera
- Model years
- 2020
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Vehicles covered
1 model, 1 model year in all
Related pages
Questions and answers
Which vehicles are in recall 24V188000?
1 model: Ford Explorer (2020), about 1,988 vehicles in all.
What is the fix for recall 24V188000?
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
What can happen?
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.