Ford Explorer (2020-2022): Power train
Recall 23V675000 · Oct 6, 2023 · Ford Motor Company
238,364
vehicles affected
238,364
vehicles affected
Facts
- Recall number
- 23V675000
- Date
- Oct 6, 2023
- Maker
- Ford Motor Company
- Units affected
- 238,364
- Kind
- Vehicles
- Component
- Power train > Driveline > Driveshaft
- Model years
- 2020-2022
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
What can happen
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
Vehicles covered
1 model, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V675000?
1 model: Ford Explorer (2020-2022), about 238,364 vehicles in all.
What is the fix for recall 23V675000?
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford.
What can happen?
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.