Ford Explorer Hybrid; Lincoln Nautilus Hybrid (2024-2026): Forward collision avoidance
Recall 25V691000 · Oct 10, 2025 · Ford Motor Company
43,438
vehicles affected
43,438
vehicles affected
Facts
- Recall number
- 25V691000
- Date
- Oct 10, 2025
- Maker
- Ford Motor Company
- Units affected
- 43,438
- Kind
- Vehicles
- Component
- Forward collision avoidance > Warnings > External/pedestrian alert; Back over prevention > Warnings > External/pedestrian alert
- Model years
- 2024-2026
- Started by
- The maker
- Hazard
- Injury
What is wrong
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
What can happen
A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
The fix
Recall repairs are free of charge.
The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2.
Vehicles covered
2 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Ford | Explorer Hybrid | 2025 |
| Lincoln | Nautilus Hybrid | 2024-2026 |
Related pages
Questions and answers
Which vehicles are in recall 25V691000?
2 models: Ford Explorer Hybrid (2025), Lincoln Nautilus Hybrid (2024-2026), about 43,438 vehicles in all.
What is the fix for recall 25V691000?
The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2.
What can happen?
A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.