Ford Flex, Taurus; Lincoln MKT (2013-2018): Suspension
Recall 20V072000 · Feb 10, 2020 · Ford Motor Company
211,207
vehicles affected
211,207
vehicles affected
Facts
- Recall number
- 20V072000
- Date
- Feb 10, 2020
- Maker
- Ford Motor Company
- Units affected
- 211,207
- Kind
- Vehicles
- Component
- Suspension > Rear
- Model years
- 2013-2018
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
What can happen
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The fix
Recall repairs are free of charge.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Vehicles covered
3 models, 18 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V072000?
3 models: Ford Flex (2013-2018), Ford Taurus (2013-2018), Lincoln MKT (2013-2018), about 211,207 vehicles in all.
What is the fix for recall 20V072000?
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September.
What can happen?
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.