Ford Freestar; Mercury Monterey (2004-2005): Power train
Recall 12V006000 · Jan 9, 2012 · Ford Motor Company
206,452
vehicles affected
206,452
vehicles affected
Facts
- Recall number
- 12V006000
- Date
- Jan 9, 2012
- Maker
- Ford Motor Company
- Units affected
- 206,452
- Kind
- Vehicles
- Component
- Power train > Automatic transmission > Torque converter; Power train > Automatic transmission
- Model years
- 2004-2005
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
What can happen
THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
The fix
Recall repairs are free of charge.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Vehicles covered
2 models, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 12V006000?
2 models: Ford Freestar (2004-2005), Mercury Monterey (2004-2005), about 206,452 vehicles in all.
What is the fix for recall 12V006000?
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
What can happen?
THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.