Ford Odyssey, Odyssey LT, VAN Terra; Freightliner Odyssey XL and 2 more (2009): Equipment adaptive/mobility
Recall 10V354000 · Jul 30, 2010 · Turtle Top
14
vehicles affected
14
vehicles affected
Facts
- Recall number
- 10V354000
- Date
- Jul 30, 2010
- Maker
- Turtle Top
- Units affected
- 14
- Kind
- Vehicles
- Component
- Equipment adaptive/mobility
- Model years
- 2009
- Started by
- The maker
- Hazard
- Tip-over
What is wrong
TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2009 TRANSIT AND SHUTTLE BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. THE WHEELCHAIR LIFTS CONTAIN DEFECTIVE SOFTWARE THAT CONTROLS THE LIFT UP FUNCTION. IF THE LIFT SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING, AND MAY TRAVEL PAST THE FLOOR LEVEL.
What can happen
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
The fix
Recall repairs are free of charge.
TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS. PLEASE SEE RICON'S DEFECT REPORT 09E-061. RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, OR EMAILING AT WWW.DMATA@WABTEC.COM.
Vehicles covered
6 models, 6 model years in all
| Make | Model | Model years |
|---|---|---|
| Ford | Odyssey | 2009 |
| Ford | Odyssey LT | 2009 |
| Ford | Van Terra | 2009 |
| Freightliner | Odyssey XL | 2009 |
| GM | Odyssey | 2009 |
| GM | Terra Transport | 2009 |
Related pages
Questions and answers
Which vehicles are in recall 10V354000?
6 models: Ford Odyssey (2009), Ford Odyssey LT (2009), Ford Van Terra (2009) and 3 more, about 14 vehicles in all.
What is the fix for recall 10V354000?
TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS. PLEASE SEE RICON'S DEFECT REPORT 09E-061. RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION. THE SAFETY.
What can happen?
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.