Four Winds Chateau, Chateau Sport, Dutchmen, Dutchmen Express and 8 more (1999-2003): Equipment
Recall 03V449000 · Nov 4, 2003 · Four Winds International
12,918
vehicles affected
12,918
vehicles affected
Facts
- Recall number
- 03V449000
- Date
- Nov 4, 2003
- Maker
- Four Winds International
- Units affected
- 12,918
- Kind
- Vehicles
- Component
- Equipment > Recreational vehicle/trailer
- Model years
- 1999-2003
- Started by
- The safety regulator
- Hazard
- Fire
What is wrong
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
What can happen
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The fix
Recall repairs are free of charge.
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FOUR WINDS AT 1-219-266-1111.
Vehicles covered
12 models, 60 model years in all
| Make | Model | Model years |
|---|---|---|
| Four Winds | Chateau | 1999-2003 |
| Four Winds | Chateau Sport | 1999-2003 |
| Four Winds | Dutchmen | 1999-2003 |
| Four Winds | Dutchmen Express | 1999-2003 |
| Four Winds | Four Winds | 1999-2003 |
| Four Winds | Four Winds 5000 | 1999-2003 |
| Four Winds | Fun Mover | 1999-2003 |
| Four Winds | Hurricane | 1999-2003 |
| Four Winds | Infinity | 1999-2003 |
| Four Winds | Majestic | 1999-2003 |
| Four Winds | Majestic Flyer | 1999-2003 |
| Four Winds | Windsport | 1999-2003 |
Related pages
Questions and answers
Which vehicles are in recall 03V449000?
12 models: Four Winds Chateau (1999-2003), Four Winds Chateau Sport (1999-2003), Four Winds Dutchmen (1999-2003) and 9 more, about 12,918 vehicles in all.
What is the fix for recall 03V449000?
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE.
What can happen?
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.