Freightliner XCR; International Terrastar; Thomas Built CHSU/MICKEY, FE (2000-2013): Equipment
Recall 13V306000 · Jul 10, 2013 · Matthews Specialty Vehicles
5
vehicles affected
5
vehicles affected
Facts
- Recall number
- 13V306000
- Date
- Jul 10, 2013
- Maker
- Matthews Specialty Vehicles
- Units affected
- 5
- Kind
- Vehicles
- Component
- Equipment
- Model years
- 2000-2013
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
What can happen
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The fix
Recall repairs are free of charge.
Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | XCR | 2013 |
| International | Terrastar | 2013 |
| Thomas Built | Chsu/Mickey | 2011 |
| Thomas Built | Fe | 2000 |
Related pages
Questions and answers
Which vehicles are in recall 13V306000?
4 models: Freightliner XCR (2013), International Terrastar (2013), Thomas Built Chsu/Mickey (2011) and 1 more, about 5 vehicles in all.
What is the fix for recall 13V306000?
Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be.
What can happen?
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.