Gillig LOW Floor (2013-2020): Steering
Recall 20V392000 · Jul 2, 2020 · Gillig LLC
531
vehicles affected
531
vehicles affected
Facts
- Recall number
- 20V392000
- Date
- Jul 2, 2020
- Maker
- Gillig LLC
- Units affected
- 531
- Kind
- Vehicles
- Component
- Steering > Hydraulic power assist > Pump
- Model years
- 2013-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
What can happen
A loss of power steering assist may increase the risk of crash.
The fix
Recall repairs are free of charge.
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Vehicles covered
1 model, 8 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V392000?
1 model: Gillig Low Floor (2013-2020), about 531 vehicles in all.
What is the fix for recall 20V392000?
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
What can happen?
A loss of power steering assist may increase the risk of crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.