Gillig LOW Floor (2025): Equipment adaptive/mobility
Recall 25V870000 · Dec 16, 2025 · Gillig, LLC
4
vehicles affected
4
vehicles affected
Facts
- Recall number
- 25V870000
- Date
- Dec 16, 2025
- Maker
- Gillig, LLC
- Units affected
- 4
- Kind
- Vehicles
- Component
- Equipment adaptive/mobility > Wheelchair restraints/securement > LATCH/anchor > Not stated
- Model years
- 2025
- Started by
- The safety regulator
- Hazard
- Injury
What is wrong
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
What can happen
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Vehicles covered
1 model, 1 model year in all
Related pages
Questions and answers
Which vehicles are in recall 25V870000?
1 model: Gillig Low Floor (2025), about 4 vehicles in all.
What is the fix for recall 25V870000?
Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
What can happen?
An unsecured wheelchair can move during transit, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.