Glaval Primetime, Sport, Titan II, Universal and 1 more (2011-2012): Structure
Recall 12V384000 · Aug 3, 2012 · Glaval Bus Division
90
vehicles affected
90
vehicles affected
Facts
- Recall number
- 12V384000
- Date
- Aug 3, 2012
- Maker
- Glaval Bus Division
- Units affected
- 90
- Kind
- Vehicles
- Component
- Structure > Body > Roof and pillars
- Model years
- 2011-2012
- Started by
- The safety regulator
- Hazard
- Injury
What is wrong
Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
What can happen
In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.
The fix
Recall repairs are free of charge.
Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.
Vehicles covered
5 models, 10 model years in all
Related pages
Questions and answers
Which vehicles are in recall 12V384000?
5 models: Glaval Primetime (2011-2012), Glaval Sport (2011-2012), Glaval Titan II (2011-2012) and 2 more, about 90 vehicles in all.
What is the fix for recall 12V384000?
Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.
What can happen?
In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.