Grand Design Imagine, Reflection (2017-2018): Equipment
Recall 17V789000 · Dec 8, 2017 · Grand Design RV, LLC
3,969
vehicles affected
3,969
vehicles affected
Facts
- Recall number
- 17V789000
- Date
- Dec 8, 2017
- Maker
- Grand Design RV, LLC
- Units affected
- 3,969
- Kind
- Vehicles
- Component
- Equipment > Mechanical > Integrated jack/leveler/stabilizer
- Model years
- 2017-2018
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
What can happen
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
The fix
Recall repairs are free of charge.
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Vehicles covered
2 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Grand Design | Imagine | 2017-2018 |
| Grand Design | Reflection | 2017-2018 |
Related pages
Questions and answers
Which vehicles are in recall 17V789000?
2 models: Grand Design Imagine (2017-2018), Grand Design Reflection (2017-2018), about 3,969 vehicles in all.
What is the fix for recall 17V789000?
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
What can happen?
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.