Heartland Cyclone, Road Warrior, Torque (2015-2016): Equipment
Recall 16V819000 · Nov 14, 2016 · Heartland Recreational Vehicles, LLC
2,045
vehicles affected
2,045
vehicles affected
Facts
- Recall number
- 16V819000
- Date
- Nov 14, 2016
- Maker
- Heartland Recreational Vehicles, LLC
- Units affected
- 2,045
- Kind
- Vehicles
- Component
- Equipment
- Model years
- 2015-2016
- Started by
- The maker
- Hazard
- Falls
What is wrong
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
What can happen
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
Vehicles covered
3 models, 5 model years in all
Related pages
Questions and answers
Which vehicles are in recall 16V819000?
3 models: Heartland Cyclone (2015-2016), Heartland Road Warrior (2015-2016), Heartland Torque (2016), about 2,045 vehicles in all.
What is the fix for recall 16V819000?
Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
What can happen?
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.