Hino NE8A, NE8C, NE8G, NE8J and 6 more (2020-2021): Electrical system
Recall 20V244000 · Apr 30, 2020 · Hino Motors Sales U.S.A., Inc.
12,470
vehicles affected
12,470
vehicles affected
Facts
- Recall number
- 20V244000
- Date
- Apr 30, 2020
- Maker
- Hino Motors Sales U.S.A., Inc.
- Units affected
- 12,470
- Kind
- Vehicles
- Component
- Electrical system > 12v/24v/48v battery > Cables
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2021 NV8J, NJ8J, NE8J, NJ8A, NV8A, NE8A, NE8G, NJ8C, NE8C, and NV8G trucks. The ground cable that connects the negative battery terminal to the frame may be too short and may break as a result.
What can happen
If the ground cable breaks, the engine cannot be re-started to move the vehicle to a safe area, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Hino will notify owners, and dealers will install an extension bracket to the negative battery terminal and inspect the ground cable terminal for damage, replacing the cable if damage is found, free of charge. Owners will be notified of the safety risk with an interim letter Mid-June 2020. The recall began June 26, 2020. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAHT0.
Vehicles covered
10 models, 20 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V244000?
10 models: Hino NE8A (2020-2021), Hino NE8C (2020-2021), Hino NE8G (2020-2021) and 7 more, about 12,470 vehicles in all.
What is the fix for recall 20V244000?
Hino will notify owners, and dealers will install an extension bracket to the negative battery terminal and inspect the ground cable terminal for damage, replacing the cable if damage is found, free of charge. Owners will be notified of the safety risk with an interim letter Mid-June 2020. The recall began June 26.
What can happen?
If the ground cable breaks, the engine cannot be re-started to move the vehicle to a safe area, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.