Honda Accord Hybrid, CR-V Hybrid, Insight (2020-2021): Electrical system
Recall 20V798000 · Dec 17, 2020 · Honda (American Honda Motor Co.)
27,838
vehicles affected
27,838
vehicles affected
Facts
- Recall number
- 20V798000
- Date
- Dec 17, 2020
- Maker
- Honda (American Honda Motor Co.)
- Units affected
- 27,838
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Charging > Module > Software; Electrical system > Propulsion system > Dc/dc converter; Electrical system > 12v/24v/48v battery
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
What can happen
A loss of drive power can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Vehicles covered
3 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Honda | Accord Hybrid | 2020 |
| Honda | CR-V Hybrid | 2020 |
| Honda | Insight | 2020-2021 |
Related pages
Questions and answers
Which vehicles are in recall 20V798000?
3 models: Honda Accord Hybrid (2020), Honda CR-V Hybrid (2020), Honda Insight (2020-2021), about 27,838 vehicles in all.
What is the fix for recall 20V798000?
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
What can happen?
A loss of drive power can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.