Infiniti Q50, Q60, QX80 (2021): Back over prevention
Recall 21V599000 · Aug 2, 2021 · Nissan North America, Inc.
3,569
vehicles affected
3,569
vehicles affected
Facts
- Recall number
- 21V599000
- Date
- Aug 2, 2021
- Maker
- Nissan North America, Inc.
- Units affected
- 3,569
- Kind
- Vehicles
- Component
- Back over prevention > Display function
- Model years
- 2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Vehicles covered
3 models, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 21V599000?
3 models: Infiniti Q50 (2021), Infiniti Q60 (2021), Infiniti QX80 (2021), about 3,569 vehicles in all.
What is the fix for recall 21V599000?
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
What can happen?
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.