Infiniti QX60 Hybrid; Nissan Murano Hybrid, Pathfinder Hybrid (2014-2017): Engine and engine cooling
Recall 21V774000 · Oct 4, 2021 · Nissan North America, Inc.
7,634
vehicles affected
7,634
vehicles affected
Facts
- Recall number
- 21V774000
- Date
- Oct 4, 2021
- Maker
- Nissan North America, Inc.
- Units affected
- 7,634
- Kind
- Vehicles
- Component
- Engine and engine cooling > Engine > Engine control module (ecu/ecm) > Software; Hybrid propulsion system
- Model years
- 2014-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
What can happen
A loss of drive power increases the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Vehicles covered
3 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Infiniti | QX60 Hybrid | 2014-2017 |
| Nissan | Murano Hybrid | 2015-2016 |
| Nissan | Pathfinder Hybrid | 2014-2015 |
Related pages
Questions and answers
Which vehicles are in recall 21V774000?
3 models: Infiniti QX60 Hybrid (2014-2017), Nissan Murano Hybrid (2015-2016), Nissan Pathfinder Hybrid (2014-2015), about 7,634 vehicles in all.
What is the fix for recall 21V774000?
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
What can happen?
A loss of drive power increases the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.