Jaguar XJ (2010-2017): Air bags
Recall 20V557000 · Sep 12, 2020 · Jaguar Land Rover North America, LLC
12
vehicles affected
12
vehicles affected
Facts
- Recall number
- 20V557000
- Date
- Sep 12, 2020
- Maker
- Jaguar Land Rover North America, LLC
- Units affected
- 12
- Kind
- Vehicles
- Component
- Air bags > Air bag/restraint control module > Software; Air bags > Frontal
- Model years
- 2010-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
What can happen
Failure of the air bags to deploy properly increases the risk of injury in a crash.
The fix
Recall repairs are free of charge.
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Vehicles covered
1 model, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V557000?
1 model: Jaguar XJ (2010-2011, 2017), about 12 vehicles in all.
What is the fix for recall 20V557000?
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
What can happen?
Failure of the air bags to deploy properly increases the risk of injury in a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.