Jeep Cherokee (2014-2016): Structure
Recall 23V338000 · May 11, 2023 · Chrysler (FCA US, LLC)
132,099
vehicles affected
132,099
vehicles affected
Owners are told to park these vehicles outside, away from buildings, until they are repaired.
Facts
- Recall number
- 23V338000
- Date
- May 11, 2023
- Maker
- Chrysler (FCA US, LLC)
- Units affected
- 132,099
- Kind
- Vehicles
- Component
- Structure > Body > Hatchback/liftgate; Electrical system > Wiring > Rear compartment/trunk
- Model years
- 2014-2016
- Started by
- The maker
- Hazard
- Fire
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
What can happen
A fire while parked or driving can increase the risk of injury.
The fix
Recall repairs are free of charge.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Vehicles covered
1 model, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V338000?
1 model: Jeep Cherokee (2014-2016), about 132,099 vehicles in all.
What is the fix for recall 23V338000?
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of.
What can happen?
A fire while parked or driving can increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.