Jeep Grand Cherokee, Grand Cherokee 4XE (2021-2023): Steering
Recall 23V352000 · May 18, 2023 · Chrysler (FCA US, LLC)
89,372
vehicles affected
89,372
vehicles affected
Facts
- Recall number
- 23V352000
- Date
- May 18, 2023
- Maker
- Chrysler (FCA US, LLC)
- Units affected
- 89,372
- Kind
- Vehicles
- Component
- Steering > Column
- Model years
- 2021-2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
What can happen
A loss of steering control increases the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Vehicles covered
2 models, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Jeep | Grand Cherokee | 2021, 2023 |
| Jeep | Grand Cherokee 4XE | 2022 |
Related pages
Questions and answers
Which vehicles are in recall 23V352000?
2 models: Jeep Grand Cherokee (2021, 2023), Jeep Grand Cherokee 4XE (2022), about 89,372 vehicles in all.
What is the fix for recall 23V352000?
Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
What can happen?
A loss of steering control increases the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.